Welcome to Care On Call

We provide quality, personalised in home care for all ages.

Working With You

Whatever your circumstances, we will work with you to create a professional in home care plan to suit your specific needs.

Working To Your Time

From a couple of hours, to full time in home care, Care on Call will be there providing high quality in home care for you or your loved one, helping to enhance your quality of life.

Providing the Help You Need

So call us on Freephone 0800 664 422 or email us, you can trust our friendly, professional in home care team to immediately respond, providing the “right fit” carer for your needs.


Personal care & showering

Personal care
& showering

Meal preparation & monitoring

Meal preparation
& monitoring



Domestic housekeeping

Domestic housekeeping

Medication reminders




Overnight & 24 hour care

Overnight &
24 hour care

No matter where you live, in your own home, a retirement village or a rest home,
Care On Call can provide a variety of services:

home help services

Home Help

Prior to home care commencing we will provide a free in home care services assessment on a no obligation basis. We will discuss and understand your home care needs in order to provide a…

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family care services

Family Care

We understand that everyone is different, so our care is tailored to your needs. Our family home caregiver’s service can include assistance with showering, grocery shopping, meal prep…

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elderly care services

Elderly Care

At Care On Call we provide the extra elderly care help that enables you to continue living in the comfort of your own home. With Care On Call Elderly Care Services, a rest home is not your only option…

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child care services

Child Care

When your world feels like it is crumbling down around you and things haven’t gone according to plan with your little bundle of joy, it can be a very emotional, exhausting and stressful time…

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Aged Care Services

Aged Care

Care on Call provides services to client’s living in their own home or living in an Aged Care facility through our team of Carers, Health Care Assistants and Registered Nurses. Wherever you are we are here for you…

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serious injury support services

Serious Injury Support

Care on Call provides Serious Injury Support funded by the Accident Compensation Corporation (via the Solora Healthcare & Rehabilitation Network). We have Registered Nurses…

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dementia care services

Dementia Care

Dementia (which includes Alzheimers) is a condition which is afflicting more New Zealanders than ever and is challenging for family to manage, and difficult for them to observe as the see their loved ones change…

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palliative care services

Palliative Care

We all to some extent are on an End of Life journey. For some of our clients and their family additional care and help is required as they progress through this journey. Care on Call work closely with…

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We Will Give You:

Peace of mind for you and your loved ones

Assistance when loved ones can’t be there

You can remain living in your own home and community

Highest quality in-home care

Safety and security

Independence and quality of life

What Our Client’s Say

My family are very glad to have Care on Call caring for our elderly relative.  Daily care allows our relative to remain in her own home (as is her wish) as the wonderful carers see to her personal needs and engage with her, and also help with cleaning and cooking and other tasks that may arise.  The carers deal with her as a ‘real’ person, not just an ‘old’ person.

The Care on Call office communicates often and well with us and are always respond with warmth and integrity to any queries we may have.  They contact us immediately if there are any concerns or issues with our relative’s care.  We would recommend them highly to anyone considering support for their older folk.

MARY B, Auckland

“I never failed to be impressed at how professionally and thoughtfully Care on Call managed my father’s care over his last 5 years, from a couple of visits a week in the earliest days to assistance with full-time care over his last months. All Care on Call carers were special in the things they thought of to make Dad’s time with them interesting and happy and in the respect and affection they gave him, which he certainly returned.  I will always be grateful to Care on Call for the impeccable care Dad received, exactly when and how he needed it, which made it possible for him to continue living at home”.

Sarah M, Auckland

“Care on Call offers responsive and personal focussed care for older people.
For families who live at a distance from their elders, this care is a life line.
Carers respond in emergencies and support day to day needs
with friendly, helpful, caring service.

For us, our carer support person Lynette is like family”.

Halina, Canterbury

We are an accredited provider to ACC via the Solora network of independent providers and
we are fully audited under strict sector standards.

Medcall is part of our Company and provides Registered Nurses and Health Care Assistants to New Zealand’s leading Hospice, Private Hospital and Rest Home providers.
For advanced palliative needs or Registered Nursing services we can draw on their staff and expertise to tailor an in-home package to suit you.