“Your family is our family”
Compassion, professionalism, trustworthiness and kindness are requirements for every Care on Call home carer. We carefully select our home carers and each home carer undergoes a thorough orientation and initial training process, reference check and police vetting before being employed by Care on Call.
Care on Call home carers are comprehensively oriented and trained in accordance with a recognised programme (NZQA or equivalent), with annual refresher training mandatory. In addition, all of our operating policies and procedures are independently audited to the most recent Home and Community Support Sector standards to ensure that our workplace practices are safe and of a high standard.
We train our carers in specific service areas to address specific client needs.
Whether it be Serious Injury, Dementia care, Palliative care, Medication management or Childcare, you can rest assured knowing that your caregiver has the skills and expertise to deal with your unique requirements.
One of the things we pride ourselves at Care on Call is that we endeavour to ensure the same carers come to you each time, so that they can become familiar with what you and your loved ones like. Should we need to change a carer we will ensure that the incoming carer is extensively briefed beforehand.